Local field engineer support
Audit, inspection, installation supervision, commissioning and after-sales intervention on Japanese sites, carried out on your behalf.
→ Foreign equipment manufacturers and international suppliers.
Services for foreign manufacturers and Japanese sites, and residential services for people living in Japan.
For manufacturers and suppliers who sell into Japan without an engineer on the ground, and for Japanese sites that need a bilingual technician.
You cannot send someone for every inspection, every acceptance, every warranty call. We go instead, and report back in your language.
Audit, inspection, installation supervision, commissioning and after-sales intervention on Japanese sites, carried out on your behalf.
→ Foreign equipment manufacturers and international suppliers.
Attend factory or site acceptance, check the installation against your specification, and issue a written report with photographs.
→ Machine builders, integrators, project owners abroad.
Meetings, specifications, site instructions and reports in Japanese, English or French — including the Japanese requirements your product must meet.
→ Projects where a translation error becomes a technical failure.
A data center never stops, and its technical team isn't always on-site. We're the hands on the ground, whether your team is on the other side of the world or already in Japan.
On-site presence for installation, maintenance and troubleshooting of equipment in server rooms or technical spaces, with a detailed report after every visit.
→ Data center operators and equipment manufacturers without local staff in Japan.
Your team connects online while an engineer carries out the physical work on site: cabling, hardware replacement, restarts, visual checks — live, under your direction.
→ IT and network teams operating remotely who need hands on the ground.
Installing new equipment, and dismantling and removing end-of-life hardware — racks, power units, cabling — in a server room or existing electrical structure.
→ Data centers and industrial sites undergoing upgrades or decommissioning.
Sending someone from Europe or Africa to check a shipment costs more than the shipment. We are already here.
Physical check of the goods at the supplier before departure: quantity, references, condition, conformity to your order — with a photo report the same day.
→ Importers buying equipment or parts from Japan.
Visit the plant, meet the people, assess capacity and quality practice, and tell you plainly what we saw.
→ Companies about to commit to a new Japanese supplier.
Find the part, negotiate the price, handle the purchase and the export paperwork with suppliers who work only in Japanese.
→ Maintenance teams hunting for a Japanese spare part.
You've already identified the product or supplier in Japan; we handle the purchase on your behalf — negotiation, payment, communication with a Japanese-only supplier, and export arrangements.
→ Foreign companies that want to source from Japan without a local presence.
Certified electrical work and low-voltage systems, carried out and documented to Japanese requirements.
Wiring, connections and distribution board installation up to 600V, and bringing existing installations into compliance.
→ Workshops, offices, commercial premises, equipment relocation.
Installation, configuration and technical support for surveillance cameras and early fire-detection systems, including commissioning and handover.
→ Warehouses, production halls, high-value storage areas.
Thermal and air-quality equipment loses efficiency long before it fails. Planned maintenance keeps output and energy cost under control.
Mechanical and chemical cleaning of heat exchangers and tube bundles, plus maintenance of industrial refrigeration units.
→ Pharmaceutical plants, hospitals, process industries, data rooms.
Maintenance of HEPA air-purification equipment, dust-extraction systems and negative-pressure units, including filter management.
→ Cleanrooms, healthcare facilities, renovation and asbestos works.
For residents and expatriates who want the work explained clearly, in their own language, and done by a licensed technician.
Certified electrical work in flats and houses: sockets, switches, lighting, tripping breakers, distribution board upgrades.
Washing machine, dishwasher, IH hob, dryer — including the separate circuit and the earthed outlet when the appliance needs one.
Installation, replacement, cleaning and maintenance of residential units, with advice on sizing and running cost.
Router and network cabling, surveillance cameras and detection equipment, configured on your phone before we leave.
You describe the site, the equipment and the deadline. First reply the same day on weekdays, within working hours; weekends by arrangement.
On-site or remote assessment, then a written quote with scope, method and price.
Work carried out under the relevant Japanese qualification, with the safety documentation your site requires.
Written report with findings, photos and recommendations — plus a maintenance schedule if useful.
Describe the problem rather than the solution — the right approach is part of the answer you will get.
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