Services

Services for foreign manufacturers and Japanese sites, and residential services for people living in Japan.

For businesses

Services for companies operating in Japan

For manufacturers and suppliers who sell into Japan without an engineer on the ground, and for Japanese sites that need a bilingual technician.

A. On-site technical representation

You cannot send someone for every inspection, every acceptance, every warranty call. We go instead, and report back in your language.

Local field engineer support

Audit, inspection, installation supervision, commissioning and after-sales intervention on Japanese sites, carried out on your behalf.

→ Foreign equipment manufacturers and international suppliers.

Acceptance and commissioning

Attend factory or site acceptance, check the installation against your specification, and issue a written report with photographs.

→ Machine builders, integrators, project owners abroad.

Multilingual technical liaison

Meetings, specifications, site instructions and reports in Japanese, English or French — including the Japanese requirements your product must meet.

→ Projects where a translation error becomes a technical failure.

B. Data center — on-site and remote

A data center never stops, and its technical team isn't always on-site. We're the hands on the ground, whether your team is on the other side of the world or already in Japan.

Data center on-site engineering

On-site presence for installation, maintenance and troubleshooting of equipment in server rooms or technical spaces, with a detailed report after every visit.

→ Data center operators and equipment manufacturers without local staff in Japan.

Remote Hands — remote access through an on-site engineer

Your team connects online while an engineer carries out the physical work on site: cabling, hardware replacement, restarts, visual checks — live, under your direction.

→ IT and network teams operating remotely who need hands on the ground.

Installation, decommissioning and removal of obsolete equipment

Installing new equipment, and dismantling and removing end-of-life hardware — racks, power units, cabling — in a server room or existing electrical structure.

→ Data centers and industrial sites undergoing upgrades or decommissioning.

C. Quality control, supplier audit & sourcing

Sending someone from Europe or Africa to check a shipment costs more than the shipment. We are already here.

Pre-shipment inspection

Physical check of the goods at the supplier before departure: quantity, references, condition, conformity to your order — with a photo report the same day.

→ Importers buying equipment or parts from Japan.

Supplier audit and factory visit

Visit the plant, meet the people, assess capacity and quality practice, and tell you plainly what we saw.

→ Companies about to commit to a new Japanese supplier.

Parts sourcing and procurement

Find the part, negotiate the price, handle the purchase and the export paperwork with suppliers who work only in Japanese.

→ Maintenance teams hunting for a Japanese spare part.

Purchasing representation in Japan

You've already identified the product or supplier in Japan; we handle the purchase on your behalf — negotiation, payment, communication with a Japanese-only supplier, and export arrangements.

→ Foreign companies that want to source from Japan without a local presence.

D. Electrical & security systems

Certified electrical work and low-voltage systems, carried out and documented to Japanese requirements.

Electrical work & compliance (第二種電気工事士)

Wiring, connections and distribution board installation up to 600V, and bringing existing installations into compliance.

→ Workshops, offices, commercial premises, equipment relocation.

CCTV & early fire detection

Installation, configuration and technical support for surveillance cameras and early fire-detection systems, including commissioning and handover.

→ Warehouses, production halls, high-value storage areas.

E. HVAC, chiller & environmental equipment

Thermal and air-quality equipment loses efficiency long before it fails. Planned maintenance keeps output and energy cost under control.

Chiller tube cleaning & HVAC maintenance

Mechanical and chemical cleaning of heat exchangers and tube bundles, plus maintenance of industrial refrigeration units.

→ Pharmaceutical plants, hospitals, process industries, data rooms.

Air purification & negative pressure systems

Maintenance of HEPA air-purification equipment, dust-extraction systems and negative-pressure units, including filter management.

→ Cleanrooms, healthcare facilities, renovation and asbestos works.

Also

Other services we cover

PLC programming and automation

Mitsubishi, Keyence and Beckhoff — commissioning, integration and fault diagnosis, in English, French and Japanese.

See automation services →

Industrial & commercial electrical work

Low-voltage work on privately-owned high-voltage sites (自家用電気工作物, <500kW), certified under 認定電気工事従事者.

See electrical services →

Independent solar asset inspection

Third-party inspection of solar assets in Japan: string-level electrical testing, thermographic imaging, and production audits, with reports in English or French.

See solar inspection services →

Pre-Purchase Property Inspection

An independent, on-site technical check of a property's electrical, air conditioning, and ventilation systems for buyers purchasing from abroad.

See inspection details →

Technical Support for Absentee Owners

An on-call technical contact in Japan for owners living abroad, coordinating repairs and keeping you informed when something breaks at your property.

See absentee owner support →

Maintenance Contracts

Semi-annual or annual visits covering distribution board inspection, thermographic imaging, air-conditioning cleaning, and detector testing, with a photo report after each visit.

See maintenance contracts →
For private clients

Services for residents in Japan

For residents and expatriates who want the work explained clearly, in their own language, and done by a licensed technician.

Electrical work and home repairs

Certified electrical work in flats and houses: sockets, switches, lighting, tripping breakers, distribution board upgrades.

Appliance installation and dedicated circuits

Washing machine, dishwasher, IH hob, dryer — including the separate circuit and the earthed outlet when the appliance needs one.

Air-conditioning installation & servicing

Installation, replacement, cleaning and maintenance of residential units, with advice on sizing and running cost.

Home network, Wi-Fi and cameras

Router and network cabling, surveillance cameras and detection equipment, configured on your phone before we leave.

How it works

From first contact to final report

1

Enquiry

You describe the site, the equipment and the deadline. First reply the same day on weekdays, within working hours; weekends by arrangement.

2

Site survey & quote

On-site or remote assessment, then a written quote with scope, method and price.

3

Execution

Work carried out under the relevant Japanese qualification, with the safety documentation your site requires.

4

Report & follow-up

Written report with findings, photos and recommendations — plus a maintenance schedule if useful.

Not sure which service you need?

Describe the problem rather than the solution — the right approach is part of the answer you will get.

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