What this covers

You can reach DAK Solutions by phone, email, or message whenever a technical issue comes up at your property. The call-out is then coordinated, or carried out directly, with the right trade for the job — electrician, plumber, appliance technician, or otherwise, depending on what's needed.

  • Reachable by phone, email, or message when a technical issue comes up at your property
  • Coordinates or carries out the call-out directly: electricians, plumbers, appliance technicians, and other trades as needed
  • Diagnoses common building system failures: water heaters, breakers, wiring faults, appliance breakdowns, and similar issues
  • Reports back to you in your language, with a plain explanation of what happened and what was done
  • Liaises with tenants, a letting agent, or a property manager already in place, so instructions don't get lost in translation

Who this is for

You own a rental property in Japan but live outside the country. Someone may already handle rent collection or tenant relations, but there's no one to call when something breaks.

  • You own a rental property in Japan and don't live there
  • Someone already manages rent or tenants, but no one handles technical breakdowns
  • You want a single technical contact who can explain a problem in your language, not just hand you a repair invoice in Japanese
  • You need someone who can attend the property, assess the problem, and bring in the right tradesperson without you coordinating it long-distance

How it works

When something goes wrong, you contact DAK Solutions directly. The situation gets assessed — by phone, from photos or video sent from the property, or with a visit — and where a specialist is needed, DAK arranges the right contractor and oversees the work.

You then get a summary of the problem, what was done to fix it, and what to watch for going forward, written in your language rather than relayed secondhand through a translated repair slip.

What this does not cover

This is a technical point of contact, not a rental management agency.

  • Rent collection, tenant screening, lease administration, or letting agent services
  • Emergency response for fire, gas leaks, or medical emergencies — these go through the appropriate emergency services, not through this arrangement
  • Routine property upkeep such as cleaning, gardening, or trash coordination
  • Structural, cosmetic, or interior renovation work unrelated to a technical fault